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1. Information We Collect

We collect your name, email address, phone number, delivery address, date of birth, and order details when you place an order.

2. Order Information

Order information helps us confirm purchases, prepare shipments, arrange delivery, provide support, and manage returns or refunds.

3. Cash on Delivery

We accept Cash on Delivery only. We do not collect, process, or store credit card, debit card, or online payment information.

4. Delivery Information

Your name, phone number, and delivery address may be shared with trusted courier partners solely to complete your order.

5. Customer Support

Information you provide may be used to answer questions, resolve complaints, provide order updates, and assist with service-related requests.

6. Marketing Communications

With your consent, we may send newsletters, promotional messages, product updates, and exclusive offers. You can unsubscribe at any time.

7. Cookies

We may use cookies and similar technologies to remember preferences, improve website functionality, and understand general website usage.

8. Local Storage

Shopping cart information may be stored locally on your device to maintain selected products and improve your browsing experience.

9. Website Analytics

We may use analytics services to understand website traffic, popular pages, and general visitor behavior without intentionally identifying individual visitors.

10. Data Security

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, or disclosure.

11. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfil orders, provide services, meet legal requirements, and resolve disputes.

12. Third-Party Providers

We may work with trusted service providers for delivery, website analytics, hosting, customer support, and operational services.

13. Information Sharing

We do not sell or rent personal information. Information is shared only when necessary to provide requested services or comply with legal obligations.

14. Children’s Privacy

Our website is not intended for children who cannot legally provide personal information without appropriate parental or guardian involvement.

15. Data Accuracy

You are responsible for providing accurate and current information when placing orders, submitting forms, or communicating with customer support.

16. Privacy Choices

You may request access, correction, or deletion of personal information, subject to applicable legal and operational requirements.

17. Marketing Opt-Out

You can stop promotional communications by using the unsubscribe option included in applicable marketing messages.

18. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, services, technologies, or applicable requirements.

19. Acceptance

By using the website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

20. Privacy Requests

Privacy-related requests will be reviewed and addressed within a reasonable timeframe, subject to verification and applicable legal requirements.

1. Acceptance of Terms

By using this website or placing an order, you agree to these Terms and Conditions. If you disagree, please discontinue using the website.

2. Website Use

You agree to use the website lawfully and not misuse, disrupt, damage, or attempt to gain unauthorized access to any website feature.

3. Product Information

We aim to provide accurate product descriptions, images, prices, specifications, and availability. Minor variations may occur between displayed information and delivered products.

4. Product Availability

Products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders when necessary.

5. Pricing

Product prices displayed on the website may change without prior notice. The applicable price is confirmed when your order is accepted.

6. Orders

Submitting an order constitutes a request to purchase. Orders may be reviewed, confirmed, declined, or cancelled before dispatch.

7. Cash on Delivery

Cash on Delivery is the only available payment method. Customers must pay the confirmed order amount directly to the courier upon delivery.

8. Order Confirmation

We may contact you to verify your order details before dispatch. Unverified orders may be delayed or cancelled to prevent delivery issues.

9. Delivery

Delivery timelines are estimates and may vary because of courier delays, weather, holidays, service disruptions, or circumstances beyond reasonable control.

10. Delivery Address

Customers must provide a complete and accurate delivery address and reachable phone number to help ensure successful order delivery.

11. Failed Delivery

Repeated failed delivery attempts, incorrect addresses, unavailable recipients, or refusal to accept Cash on Delivery orders may result in cancellation.

12. Order Cancellation

Cancellation requests may be accepted before dispatch. Once an order has been shipped, cancellation may no longer be available.

13. Returns

Eligible products may be returned according to our applicable return policy. Products must meet the required condition and return eligibility requirements.

14. Damaged Products

Customers should report damaged, defective, or incorrect products promptly after delivery and provide relevant details or supporting photographs when requested.

15. Refunds

Approved refunds are processed after the returned product is received and inspected. Refund methods and processing times may vary.

16. Refund Restrictions

Courier personnel cannot provide cash refunds at the time of product pickup. Approved refunds are processed through the designated refund method.

17. Promotional Offers

Promotional offers may have separate eligibility conditions, validity periods, product restrictions, or usage limits that apply to participating customers.

18. Intellectual Property

Website content, graphics, product descriptions, designs, logos, and other materials may not be copied, reproduced, modified, or distributed without permission.

19. Third-Party Services

Third-party courier, analytics, hosting, or service providers may support website operations. Their services may be governed by separate terms and policies.

20. Limitation of Liability

To the extent permitted by law, liability for an eligible claim is limited to the amount paid for the relevant order.

21. Force Majeure

We are not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, outages, strikes, or transportation disruptions.

22. Changes to Terms

These Terms and Conditions may be updated periodically. Continued use of the website after changes indicates acceptance of the revised terms.

23. Governing Law

These Terms and Conditions are subject to applicable laws and regulations governing the customer's transaction and the services provided through this website.

24. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted.

25. Agreement

By placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.

14-Day Return Policy on eligible orders.

1. Return Period

Eligible products may be returned within 14 days of delivery, subject to the conditions described in this Return and Refund Policy.

2. Return Eligibility

Returned products must generally be unused, unopened, undamaged, and in their original packaging with tags and included accessories intact.

3. Non-Returnable Products

Gift cards, digital SaaS activations, personalized products, opened hygiene items, and perishable food products are generally non-returnable.

4. Return Request

Customers should submit a return request with their order details within the applicable 14-day return period.

5. Return Approval

Return requests are reviewed according to product eligibility, condition, purchase details, and applicable return requirements before approval.

6. Product Packaging

Customers should securely pack approved returns using suitable packaging to reduce the risk of damage during return transportation.

7. Return Collection

Approved returns may be collected through an assigned courier service. Collection arrangements depend on location, product type, and service availability.

8. Return Inspection

Returned products are inspected after reaching the designated facility. Refund eligibility is confirmed after the inspection is completed.

9. Damaged Items

Damaged, defective, or incorrect products should be reported within 48 hours of delivery with photographs and relevant order information.

10. Damaged Product Resolution

Eligible damaged or incorrect products may qualify for replacement, refund, or another appropriate resolution after verification.

11. Cash on Delivery

All orders are Cash on Delivery. No online payment details are collected or stored for purchases made through the website.

12. Refund Method

Approved refunds for Cash on Delivery orders may be provided through bank transfer, UPI, or store credit, subject to available options.

13. Refund Processing

Approved refunds are generally processed within 5–7 business days after return inspection and approval.

14. Refund Verification

Refund processing may require verification of order information and eligible payment or account details before funds are released.

15. No Cash Refunds

Courier personnel cannot provide cash refunds during product collection. Approved refunds are processed through the designated refund method.

16. Store Credit

Where selected, store credit may be issued instead of a monetary refund and used toward eligible future purchases.

17. Return Shipping

Return shipping arrangements depend on the reason for return, product eligibility, location, and applicable return conditions.

18. Rejected Returns

Returns may be rejected when products show signs of use, damage, missing components, altered packaging, or other eligibility violations.

19. Exchange Requests

Product exchanges may be offered where available and are subject to inventory, product condition, and applicable return requirements.

20. Final Resolution

Return and refund decisions are made after reviewing the product condition, order information, reported issue, and applicable policy requirements.